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Sync trouble

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  • Última resposta de Paul

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I forgot my Firefox password after clearing all Firefox app data from my phone. After resetting it, I still can't sync my passwords or logins or anything. It's been an hour and I've followed all the steps.

I forgot my Firefox password after clearing all Firefox app data from my phone. After resetting it, I still can't sync my passwords or logins or anything. It's been an hour and I've followed all the steps.

Todas as respostas (1)

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Hi

Any data you have on the server will be erased when you reset your password. Your other devices will stop synchronizing unless you update them with the new password.