Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Pesquisar no site de suporte

Evite golpes de suporte. Nunca pedimos que você ligue ou envie uma mensagem de texto para um número de telefone, ou compartilhe informações pessoais. Denuncie atividades suspeitas usando a opção “Denunciar abuso”.

Learn More

Message list not displaying

  • 7 respostas
  • 1 tem este problema
  • 2 visualizações
  • Última resposta de sfhowes

more options

My problem is that Thunderbird has a fault with displaying the message list. I have four separate email accounts set up. When I click on an inbox all I can see is pink and white diagonal stripes where the list of messages should be displayed. However, on one of the accounts it shows a small selection of emails that were the result of a search I did just before the problem. I can fix this by going to the inbox properties and clicking 'Repair Folder' but if I click on another mailbox and go back to the first one I have the blank list (or the search list) again. Is there a way to fix this? It's been working up to a day or two back.

My problem is that Thunderbird has a fault with displaying the message list. I have four separate email accounts set up. When I click on an inbox all I can see is pink and white diagonal stripes where the list of messages should be displayed. However, on one of the accounts it shows a small selection of emails that were the result of a search I did just before the problem. I can fix this by going to the inbox properties and clicking 'Repair Folder' but if I click on another mailbox and go back to the first one I have the blank list (or the search list) again. Is there a way to fix this? It's been working up to a day or two back.

Solução escolhida

The image shows the 'Quick filter Bar has the 'pin' icon selected to 'keep filters applied when switching folders'. Click on that 'pin' icon to remove the application of filters.

Ler esta resposta 👍 0

Todas as respostas (7)

more options

re :click on an inbox all I can see is pink and white diagonal stripes where the list of messages should be displayed.

Make sure the Message Pane is enabled. If you click in the area where the messages should be listed, does an email open in the 'Message Pane' If yes, you have an invisible list. Click on the far right 'select columns to display' icon and select 'Reset columns to default' see image as guide

more options

Thanks for the advice, but that didn't work

more options

Do you have the Unread button on the Quick Filter Bar pressed? That would give you the pink stripes if all the messages had been read. Also, check the setting for View/Folders.

more options

Thanks for that suggestion, but it isn't either of those things

more options

Solução escolhida

The image shows the 'Quick filter Bar has the 'pin' icon selected to 'keep filters applied when switching folders'. Click on that 'pin' icon to remove the application of filters.

more options

I have tried all the above, but still have the pink stripes. Cannot get the 'front screen' of my email accounts, inbox and folders. I am attaching an image.

more options

Your image shows the pinned, Unread, Contacts and Attachment buttons on the Quick Filter Bar are pressed. Click all 4 to disable those filters to reveal the normal display.