Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Pesquisar no site de suporte

Evite golpes de suporte. Nunca pedimos que você ligue ou envie uma mensagem de texto para um número de telefone, ou compartilhe informações pessoais. Denuncie atividades suspeitas usando a opção “Denunciar abuso”.

Learn More

email disappears from inbox

  • 2 respostas
  • 2 têm este problema
  • 12 visualizações
  • Última resposta de Wayne Mery

more options

email messages disappear from my inbox when I click on them to open them. Happens quite a bit. The also disappear if I delete the message above them in the inbox.

email messages disappear from my inbox when I click on them to open them. Happens quite a bit. The also disappear if I delete the message above them in the inbox.

Todas as respostas (2)

more options

See https://support.mozilla.org/en-US/kb/safe-mode-thunderbird Does problem go away if you start in safe mode?

more options

I do not know what might be causing your problem - there are no recent reports of anything like this.

But I remember another case that was a mouse problem - https://bugzilla.mozilla.org/show_bug.cgi?id=524559#c13