Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Avatar for Username

Pesquisar no site de suporte

Evite golpes de suporte. Nunca pedimos que você ligue ou envie uma mensagem de texto para um número de telefone, ou compartilhe informações pessoais. Denuncie atividades suspeitas usando a opção “Denunciar abuso”.

Learn More

Este tópico foi arquivado. Faça uma nova pergunta se precisa de ajuda.

How can I recover my bookarks?

  • 1 resposta
  • 1 tem este problema
  • 4 visualizações
  • Última resposta de the-edmeister

Lostanastacia
Lostanastacia
more options

I turned on sync today on my computer and after that lost all my new bookmarks, since I created account on sync and turned off it couple monthes ago. Also all bookmarks returned to the previous long time ago sync...

I turned on sync today on my computer and after that lost all my new bookmarks, since I created account on sync and turned off it couple monthes ago. Also all bookmarks returned to the previous long time ago sync...

Alterado por Lostanastacia em

Solução escolhida

Sorry that happened to you. Sync wasn't intended to be turned on and then off, only to be turned on months later.

For now Disconnect from Sync and then Restore a Bookmarks Backup from the before you turned Sync back on. And before you reconnect to Sync reset your Firefox Account / Sync Password to flush the old, corrupt data from the Sync server.

See this - Restore a Bookmark Backup.

Ler esta resposta 👍 1

Todas as respostas (1)

the-edmeister
the-edmeister
  • Moderator
more options

Solução escolhida

Sorry that happened to you. Sync wasn't intended to be turned on and then off, only to be turned on months later.

For now Disconnect from Sync and then Restore a Bookmarks Backup from the before you turned Sync back on. And before you reconnect to Sync reset your Firefox Account / Sync Password to flush the old, corrupt data from the Sync server.

See this - Restore a Bookmark Backup.