Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Pesquisar no site de suporte

Evite golpes de suporte. Nunca pedimos que você ligue ou envie uma mensagem de texto para um número de telefone, ou compartilhe informações pessoais. Denuncie atividades suspeitas usando a opção “Denunciar abuso”.

Learn More

Firefox Account

  • 1 resposta
  • 2 têm este problema
  • 10 visualizações
  • Última resposta de John99

more options

Having the Firefox Account that I switched to is causing my computer to crash. I need to delete my account for Sync.. and to log into adddons. How do I delete that acct?

Having the Firefox Account that I switched to is causing my computer to crash. I need to delete my account for Sync.. and to log into adddons. How do I delete that acct?

Todas as respostas (1)

more options

I am not sure what you see here.

Possibly you have a device that crashes and it is synced with your current device so you are blaming the Sync presumably because of a Synced Addon

  1. Try starting in Firefox's Safe Mode for instance by holding the Shift Key as Firefox starts up
  2. Use Firefox Sync settings to turn of the Sync feature without resetting Sync
  3. If you have a problem addon disable or remove it

Please post back to say how you get on and whether you need further help.