Join us and the lead editor of IRL, Mozilla's multi-award-winning podcast, for a behind-the-scenes look at the pod and to contribute your ideas for the next season, themed: "AI and ME." Mark your calendar and join our Community Call on Wednesday, Aug 7, 17:00–17:45 UTC. See you there!

Pesquisar no site de suporte

Evite golpes de suporte. Nunca pedimos que você ligue ou envie uma mensagem de texto para um número de telefone, ou compartilhe informações pessoais. Denuncie atividades suspeitas usando a opção “Denunciar abuso”.

Saiba mais

Esta discussão foi arquivada. Faça uma nova pergunta se precisa de ajuda.

Why has my e-mail account changed from Microsoft to a Google account ... since this morning ... what happened?

more options

When I sign into my inbox, a Google browser comes up ... and this is what it says:


We've detected a problem with your cookie settings.

Enable cookies

Make sure your cookies are enabled. To enable cookies, follow these browser-specific instructions. Clear cache and cookies

If you have cookies enabled but are still having trouble, clear your browser's cache and cookies. Adjust your privacy settings

If clearing your cache and cookies doesn't resolve the problem, try adjusting your browser's privacy settings. If your settings are on high, manually add www.google.com to your list of allowed sites. Learn more


I never intentionally changed anything ... I don't want Google ... what the hell happened?

Thank you ... catfishcatcher101

When I sign into my inbox, a Google browser comes up ... and this is what it says: We've detected a problem with your cookie settings. Enable cookies Make sure your cookies are enabled. To enable cookies, follow these browser-specific instructions. Clear cache and cookies If you have cookies enabled but are still having trouble, clear your browser's cache and cookies. Adjust your privacy settings If clearing your cache and cookies doesn't resolve the problem, try adjusting your browser's privacy settings. If your settings are on high, manually add www.google.com to your list of allowed sites. Learn more I never intentionally changed anything ... I don't want Google ... what the hell happened? Thank you ... catfishcatcher101

Todas as respostas (1)

more options

Hi catfishcatcher101, could you describe the steps you use to sign into your Inbox? For example, are you using a shortcut on the Windows desktop, or a bookmark on Firefox's Bookmarks Toolbar, or some other method to get to your email?

You can access Microsoft email using either of these URLs -- they will redirect you to log in if needed:

If your home page changed unexpectedly, you can restore it back to what you prefer using the steps in either of these articles:

Does that help? If not, could you describe what else is going on?