Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Pesquisar no site de suporte

Evite golpes de suporte. Nunca pedimos que você ligue ou envie uma mensagem de texto para um número de telefone, ou compartilhe informações pessoais. Denuncie atividades suspeitas usando a opção “Denunciar abuso”.

Learn More

Problem installing Firefox

  • 2 respostas
  • 3 têm este problema
  • 17 visualizações
  • Última resposta de sheiler1

more options

I tried to re-install Firefox after removing old version and then download the new installer. After clicking on the installer, all I have is an animated bar below which states "Downloading Firefox..." This continued for hour with no progress at all. I tried various ways to download the installer and still cannot get installation completed. This same system had been running very well with Firebox 42.0. When I received an update notice about 43.x, I tried to update it via the browser but failed. I thought something wrong with my browser so I uninstalled and tried to download the installer again. But all attempts failed. Anyone can help on this matter. I am running Windows 10 Pro with all latest updates.

I tried to re-install Firefox after removing old version and then download the new installer. After clicking on the installer, all I have is an animated bar below which states "Downloading Firefox..." This continued for hour with no progress at all. I tried various ways to download the installer and still cannot get installation completed. This same system had been running very well with Firebox 42.0. When I received an update notice about 43.x, I tried to update it via the browser but failed. I thought something wrong with my browser so I uninstalled and tried to download the installer again. But all attempts failed. Anyone can help on this matter. I am running Windows 10 Pro with all latest updates.

Solução escolhida

Try the full off-line installer package from here: https://www.mozilla.org/en-US/firefox/all/

Ler esta resposta 👍 2

Todas as respostas (2)

more options

Solução escolhida

Try the full off-line installer package from here: https://www.mozilla.org/en-US/firefox/all/

more options

I have uninstalled and attempted reinstall several times in various ways - still no Firefox on my computer - it is a 64 bit Windows 7

I tried using Explorer and Google Chrome - no lluck

Alterado por sheiler1 em