Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Avatar for Username

Pesquisar no site de suporte

Evite golpes de suporte. Nunca pedimos que você ligue ou envie uma mensagem de texto para um número de telefone, ou compartilhe informações pessoais. Denuncie atividades suspeitas usando a opção “Denunciar abuso”.

Learn More

Este tópico foi encerrado e arquivado. Faça uma nova pergunta se precisa de ajuda.

"The proxy server is refusing connections"

  • 6 respostas
  • 27 têm este problema
  • 1 visualização
  • Última resposta de Wayne DeMeuse

zainabmaitama
zainabmaitama
more options

I'm New to firefox and i tried connecting to the internet and this is what i got

"The proxy server is refusing connections

Firefox is configured to use a proxy server that is refusing connections. 

   Check the proxy settings to make sure that they are correct.
   Contact your network administrator to make sure the proxy server is working."

And Now i don't have access to the internet.

I'm New to firefox and i tried connecting to the internet and this is what i got "The proxy server is refusing connections Firefox is configured to use a proxy server that is refusing connections. Check the proxy settings to make sure that they are correct. Contact your network administrator to make sure the proxy server is working." And Now i don't have access to the internet.

Solução escolhida

Hi, please check your connection settings.

Options tab > Advanced > Network Connection > Settings > "No Proxy" or "Use the system proxy settings"

any luck ?

thank you

Ler esta resposta 👍 13

Todas as respostas (6)

ideato
ideato
more options

Solução escolhida

Hi, please check your connection settings.

Options tab > Advanced > Network Connection > Settings > "No Proxy" or "Use the system proxy settings"

any luck ?

thank you

zainabmaitama
zainabmaitama Autor da pergunta
more options

Thank you

ideato
ideato
more options

You are welcome :-)

Ikcle
Ikcle
more options

Unfortunately, for me this solution did not work.

I am getting the same message as above when trying to log into my Google account.

Are there any further adjustments to Firefox I can try to fix the problem?

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Hi Ikcle

Could you please start a new thread for your question?

Then you can provide more information like your operating system and installed extensions and installed plugins.

Wayne DeMeuse
Wayne DeMeuse
more options

it worked for me but seems every time I close the browser the settings change and I have to go in and reset it again