Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Pesquisar no site de suporte

Evite golpes de suporte. Nunca pedimos que você ligue ou envie uma mensagem de texto para um número de telefone, ou compartilhe informações pessoais. Denuncie atividades suspeitas usando a opção “Denunciar abuso”.

Learn More

one tab open, can't search with another tab!!!

  • 1 resposta
  • 1 tem este problema
  • 6 visualizações
  • Última resposta de FredMcD

more options

I'm frustrated and lost - I'm ok when it comes to using any software but trying to fix a computer problem is not my thing. I love Firefox but lately I've been thinking of moving to some other browser (?) then think of that old saying "the grass is always greener on the other side" so would appreciate your help - but please understand I can only speak English not computer language.

I've had a few problems with upgrades in the past but none that are as strange as this one. Have just upgraded Firefox to 41.0.2. I use Google as my search engine so Google come up as my home page when I first start a search, if I then want to open another tab apart from it taking so long like I'm still on dial-up (!!!) whatever I type into the Google bar shoots straight up to the search bar on top of the screen then just sits there with nothing coming back to me.

Then I started looking through Q&A's and felt like I was in a spiders web. I've checked the Windows Firewall and Firefox is allowed - can someone help and step me through an "how to" to fix this problem because other than that I'm lost - also each time I opened a new tab (before this Firefox upgrade) my home page (Google) would always show - now I just get a blank page.

I'm frustrated and lost - I'm ok when it comes to using any software but trying to fix a computer problem is not my thing. I love Firefox but lately I've been thinking of moving to some other browser (?) then think of that old saying "the grass is always greener on the other side" so would appreciate your help - but please understand I can only speak English not computer language. I've had a few problems with upgrades in the past but none that are as strange as this one. Have just upgraded Firefox to 41.0.2. I use Google as my search engine so Google come up as my home page when I first start a search, if I then want to open another tab apart from it taking so long like I'm still on dial-up (!!!) whatever I type into the Google bar shoots straight up to the search bar on top of the screen then just sits there with nothing coming back to me. Then I started looking through Q&A's and felt like I was in a spiders web. I've checked the Windows Firewall and Firefox is allowed - can someone help and step me through an "how to" to fix this problem because other than that I'm lost - also each time I opened a new tab (before this Firefox upgrade) my home page (Google) would always show - now I just get a blank page.

Todas as respostas (1)

more options

Is the problem with Firefox, or the web page? Type about:home<enter> in the address bar. Then try it's search box.