Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Avatar for Username

Pesquisar no site de suporte

Evite golpes de suporte. Nunca pedimos que você ligue ou envie uma mensagem de texto para um número de telefone, ou compartilhe informações pessoais. Denuncie atividades suspeitas usando a opção “Denunciar abuso”.

Learn More

Este tópico foi arquivado. Faça uma nova pergunta se precisa de ajuda.

Firefox crashes

  • 1 resposta
  • 2 têm este problema
  • 6 visualizações
  • Última resposta de guigs

platodavis
platodavis
more options

Firefox 39.0 June 30, 2015 6:10 PM iMac OS X 10.8.4 Failed with this pop-up : "Profile Missing" "Your Firefox profile cannot be loaded. It may be missing or inaccessible. OK"

Firefox 40.0 Thursday, July 30, 2015 6:10 PM iMac OS X 10.8.4 Failed with this pop-up : "Profile Missing"

/Users/craigdavis/Desktop/Profile.png

Crash ID: bp-b05391a1-138b-4e55-b714-a2b9a2150327

Library: Firefox; Profiles: r8t1sbym.default-1438501188619 bookmarkbackups bookmarks-2015-07-11_499_mOMakekqHYmWAwIhtKGmkQ==.jsonlz4 bookmarks-2015-07-12_499_rytWnNxE-ul-46XwGxtMSw==.jsonlz4 bookmarks-2015-07-15_499_vIJmyd1JCsUxj7u0Egl5Bw==.jsonlz4 bookmarks-2015-07-16_499_s0Qc-b730KcpZFwSH9Rlug==.jsonlz4 bookmarks-2015-07-17_499_-KwtfIyIkC5ZPxbmyE2Xig==.jsonlz4 bookmarks-2015-07-18_499_fbEkzYKxpzkVNWb1z+0gJQ==.jsonlz4 bookmarks-2015-07-21_499_4MZ8PjP5Wg548MWgyUedwg==.jsonlz4 bookmarks-2015-07-22_499_YIbnx6P3-J04v1JT-e2fWg==.jsonlz4 bookmarks-2015-07-23_499_0UgRSb6vFtUhJfv+9E9KHg==.jsonlz4 bookmarks-2015-07-24_501_4QlKiH1IXwPSTgGZCnps0g==.jsonlz4 bookmarks-2015-07-27_501_P+24+z3LKwPzTkjU3vNiEA==.jsonlz4 bookmarks-2015-07-28_501_9kLehAJsk4FuOmFqLSging==.jsonlz4 bookmarks-2015-07-29_501_992JxInZNaoEQanuc5KcPw==.jsonlz4 bookmarks-2015-07-30_502_4N1yzgvcxuQYP3JplFH4Dw==.jsonlz4 bookmarks-2015-08-01_503_obbXXyIlZq4aGNSE9hCiIw==.jsonlz4 compatibility.ini cookies.sqlite crashes events datareporting state.json formhistory.sqlite healthreport state.json healthreport.sqlite key3.db logins.json minidumps places.sqlite prefs.js sessionCheckpoints.json sessionstore.js signedInUser.json times.json

Firefox 39.0 June 30, 2015 6:10 PM iMac OS X 10.8.4 Failed with this pop-up : "Profile Missing" "Your Firefox profile cannot be loaded. It may be missing or inaccessible. OK" Firefox 40.0 Thursday, July 30, 2015 6:10 PM iMac OS X 10.8.4 Failed with this pop-up : "Profile Missing" /Users/craigdavis/Desktop/Profile.png Crash ID: bp-b05391a1-138b-4e55-b714-a2b9a2150327 Library: Firefox; Profiles: r8t1sbym.default-1438501188619 bookmarkbackups bookmarks-2015-07-11_499_mOMakekqHYmWAwIhtKGmkQ==.jsonlz4 bookmarks-2015-07-12_499_rytWnNxE-ul-46XwGxtMSw==.jsonlz4 bookmarks-2015-07-15_499_vIJmyd1JCsUxj7u0Egl5Bw==.jsonlz4 bookmarks-2015-07-16_499_s0Qc-b730KcpZFwSH9Rlug==.jsonlz4 bookmarks-2015-07-17_499_-KwtfIyIkC5ZPxbmyE2Xig==.jsonlz4 bookmarks-2015-07-18_499_fbEkzYKxpzkVNWb1z+0gJQ==.jsonlz4 bookmarks-2015-07-21_499_4MZ8PjP5Wg548MWgyUedwg==.jsonlz4 bookmarks-2015-07-22_499_YIbnx6P3-J04v1JT-e2fWg==.jsonlz4 bookmarks-2015-07-23_499_0UgRSb6vFtUhJfv+9E9KHg==.jsonlz4 bookmarks-2015-07-24_501_4QlKiH1IXwPSTgGZCnps0g==.jsonlz4 bookmarks-2015-07-27_501_P+24+z3LKwPzTkjU3vNiEA==.jsonlz4 bookmarks-2015-07-28_501_9kLehAJsk4FuOmFqLSging==.jsonlz4 bookmarks-2015-07-29_501_992JxInZNaoEQanuc5KcPw==.jsonlz4 bookmarks-2015-07-30_502_4N1yzgvcxuQYP3JplFH4Dw==.jsonlz4 bookmarks-2015-08-01_503_obbXXyIlZq4aGNSE9hCiIw==.jsonlz4 compatibility.ini cookies.sqlite crashes events datareporting state.json formhistory.sqlite healthreport state.json healthreport.sqlite key3.db logins.json minidumps places.sqlite prefs.js sessionCheckpoints.json sessionstore.js signedInUser.json times.json

Todas as respostas (1)

guigs
guigs
more options

The crash is from version 36 of Firefox and is from 2015-03-24 00:35:28 however the two messages mentioned are indicators that the profile.ini file is not correct since you have copied the profile folder and its contents below. To start Firefox and avoid the profile missing error, you can try to start Firefox with the Profile Manager:

How to recover a missing profile: