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Forgot password and cappcha is turned off what should I do?

  • 1 resposta
  • 1 tem este problema
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  • Última resposta de cor-el

buttons1
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I put in my password and it was recognized. do not now why. Tryid to retrieve it by using forgot password. The audio cappcha was turned off.  ??????

I put in my password and it was recognized. do not now why. Tryid to retrieve it by using forgot password. The audio cappcha was turned off. ??????

Todas as respostas (1)

cor-el
cor-el
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  • Top 10 Contributor
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This issue can be caused by corrupted cookies or cookies that are blocked.

Clear the cache and remove cookies only from websites that cause problems.

"Clear the Cache":

  • Firefox/Tools > Options > Advanced > Network > Cached Web Content: "Clear Now"

"Remove Cookies" from sites causing problems:

  • Firefox/Tools > Options > Privacy > "Use custom settings for history" > Cookies: "Show Cookies"