Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Avatar for Username

Pesquisar no site de suporte

Evite golpes de suporte. Nunca pedimos que você ligue ou envie uma mensagem de texto para um número de telefone, ou compartilhe informações pessoais. Denuncie atividades suspeitas usando a opção “Denunciar abuso”.

Learn More

Este tópico foi arquivado. Faça uma nova pergunta se precisa de ajuda.

installed Firefox according to on screen instructions but cannot sign in. Have now added new username. how to finish installation?

  • 2 respostas
  • 4 têm este problema
  • 1 visualização
  • Última resposta de philm21

philm21
philm21
more options

I cannot sign in or open Firefox . Downloaded as per on screen instructions but still cannot sign in or use firefox.

I cannot sign in or open Firefox . Downloaded as per on screen instructions but still cannot sign in or use firefox.

Solução escolhida

The installation of Firefox isn't dependent upon signing in. You don't need a username / password to use Firefox.

Please explain what works and what doesn't in greater detail.

Ler esta resposta 👍 1

Todas as respostas (2)

the-edmeister
the-edmeister
  • Moderator
more options

Solução escolhida

The installation of Firefox isn't dependent upon signing in. You don't need a username / password to use Firefox.

Please explain what works and what doesn't in greater detail.

philm21
philm21 Autor da pergunta
more options

It does now seem to work. Thank you.