Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Pesquisar no site de suporte

Evite golpes de suporte. Nunca pedimos que você ligue ou envie uma mensagem de texto para um número de telefone, ou compartilhe informações pessoais. Denuncie atividades suspeitas usando a opção “Denunciar abuso”.

Learn More

My youtube does not play video, only audio is playing.

  • 1 resposta
  • 2 têm este problema
  • 11 visualizações
  • Última resposta de philipp

more options

My youtube is currently using HTML5 player. But only audio is playing, no video. I don't see any missing plugin warning or any error. How can i solve the problem? Thanks in advance for your help!

My youtube is currently using HTML5 player. But only audio is playing, no video. I don't see any missing plugin warning or any error. How can i solve the problem? Thanks in advance for your help!

Todas as respostas (1)

more options

hi, probably that's an issue with hardware acceleration - please try updating your graphics driver, or in case this doesn't solve the issue or there is no new version available at the moment, disable hardware acceleration in the firefox menu ≡ > options > advanced > general (that setting will take a restart of the browser to take effect).