Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Avatar for Username

Pesquisar no site de suporte

Evite golpes de suporte. Nunca pedimos que você ligue ou envie uma mensagem de texto para um número de telefone, ou compartilhe informações pessoais. Denuncie atividades suspeitas usando a opção “Denunciar abuso”.

Learn More

Este tópico foi arquivado. Faça uma nova pergunta se precisa de ajuda.

Firefox crashes

  • 1 resposta
  • 1 tem este problema
  • 13 visualizações
  • Última resposta de cor-el

mikeparamo
mikeparamo
more options

Going through email on aol, and/or surfing, my computer hpG72-257cl notebook (Windows 7) starts hanging, then it crashes. The report ID is igd10umd32.dll@0x280a1, and cdcba4d4-6660-4e5b-928e-bac9f2150523. Interestingly, on the report id page, my OS is listed as Windows NT. At any rate, I don't know if the numbers below are helpful, but I included them. Thanks, Mike

MSAFD Tcpip [TCP/IP] : 2 : 1 : %SystemRoot%\system32\mswsock.dll 

MSAFD Tcpip [UDP/IP] : 2 : 2 :  
MSAFD Tcpip [RAW/IP] : 2 : 3 : %SystemRoot%\system32\mswsock.dll 
MSAFD Tcpip [TCP/IPv6] : 2 : 1 :  
MSAFD Tcpip [UDP/IPv6] : 2 : 2 : %SystemRoot%\system32\mswsock.dll 
MSAFD Tcpip [RAW/IPv6] : 2 : 3 :  
RSVP TCPv6 Service Provider : 2 : 1 : %SystemRoot%\system32\mswsock.dll 
RSVP TCP Service Provider : 2 : 1 :  
RSVP UDPv6 Service Provider : 2 : 2 : %SystemRoot%\system32\mswsock.dll 
RSVP UDP Service Provider : 2 : 2 :  
MSAFD RfComm [Bluetooth] : 2 : 1 : %SystemRoot%\system32\mswsock.dll
Going through email on aol, and/or surfing, my computer hpG72-257cl notebook (Windows 7) starts hanging, then it crashes. The report ID is igd10umd32.dll@0x280a1, and cdcba4d4-6660-4e5b-928e-bac9f2150523. Interestingly, on the report id page, my OS is listed as Windows NT. At any rate, I don't know if the numbers below are helpful, but I included them. Thanks, Mike MSAFD Tcpip [TCP/IP] : 2 : 1 : %SystemRoot%\system32\mswsock.dll MSAFD Tcpip [UDP/IP] : 2 : 2 : MSAFD Tcpip [RAW/IP] : 2 : 3 : %SystemRoot%\system32\mswsock.dll MSAFD Tcpip [TCP/IPv6] : 2 : 1 : MSAFD Tcpip [UDP/IPv6] : 2 : 2 : %SystemRoot%\system32\mswsock.dll MSAFD Tcpip [RAW/IPv6] : 2 : 3 : RSVP TCPv6 Service Provider : 2 : 1 : %SystemRoot%\system32\mswsock.dll RSVP TCP Service Provider : 2 : 1 : RSVP UDPv6 Service Provider : 2 : 2 : %SystemRoot%\system32\mswsock.dll RSVP UDP Service Provider : 2 : 2 : MSAFD RfComm [Bluetooth] : 2 : 1 : %SystemRoot%\system32\mswsock.dll

Todas as respostas (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options
  • bp-cdcba4d4-6660-4e5b-928e-bac9f2150523
  • Firefox 38.0.1 Crash Report [@ igd10umd32.dll@0x280a1 ]

You can try to disable hardware acceleration in Firefox.

  • Tools > Options > Advanced > General > Browsing: "Use hardware acceleration when available"

You need to close and restart Firefox after toggling this setting.