''Leslea [[#question-1054948|said]]'' <blockquote> I have updated Adobe Flash player twice. I'm still unable to view videos and am even having trouble with simple web pages where advertising us using flash. I got to the second step in your help page of "Adobe Flash plugin has crashed - Prevent it from happening again" but was unable to right click on the Adobe link to "Disable hardware acceleration in Flash". Please help. </blockquote> Here's alternate instructions: #Click [https://helpx.adobe.com/flash-player/kb/video-playback-issues.html#main_Solve_video_playback_issues here]. #Right click the red Flash Player logo (looks like an "F") #Click "Settings." A settings box will pop up. #Make sure that you are on the first tab of the settings box. #Uncheck "Enable hardware acceleration". #Click the "Close" button.