Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Pesquisar no site de suporte

Evite golpes de suporte. Nunca pedimos que você ligue ou envie uma mensagem de texto para um número de telefone, ou compartilhe informações pessoais. Denuncie atividades suspeitas usando a opção “Denunciar abuso”.

Learn More

I restored the password from the Firefox Sync and data is not synchronized.

  • 2 respostas
  • 1 tem este problema
  • 6 visualizações
  • Última resposta de FredMcD

more options

I reinstalled Windows and downloaded Firefox, but have forgotten the password synchronization. Successfully restoring it, I connected to my account. But synchronization has not occurred. Other synchronized devices are not available. Can I somehow recover the data?

I reinstalled Windows and downloaded Firefox, but have forgotten the password synchronization. Successfully restoring it, I connected to my account. But synchronization has not occurred. Other synchronized devices are not available. Can I somehow recover the data?

Solução escolhida

When you request a new Password for Sync, your data is wiped from the Sync server.

Ler esta resposta 👍 0

Todas as respostas (2)

more options

Solução escolhida

When you request a new Password for Sync, your data is wiped from the Sync server.

more options

These can't get your data back, but will help in the future.

These add-ons can be a great help by backing up and restoring Firefox

FEBE (Firefox Environment Backup Extension) {web link} FEBE allows you to quickly and easily backup your Firefox extensions, history, passwords, and more. In fact, it goes beyond just backing up -- It will actually rebuild your saved files individually into installable .xpi files. It will also make backup of files that you choose.

OPIE {web link} Import/Export extension preferences