Pesquisar no site de suporte

Evite golpes de suporte. Nunca pedimos que você ligue ou envie uma mensagem de texto para um número de telefone, ou compartilhe informações pessoais. Denuncie atividades suspeitas usando a opção “Denunciar abuso”.

Learn More

Esta discussão foi arquivada. Faça uma nova pergunta se precisa de ajuda.

How do I turn javascript and cookies on so I can get into my excite homepage and mail?

  • 4 respostas
  • 2 têm este problema
  • 5 visualizações
  • Última resposta de tropicalmoose

more options

I received the following message from Excite when trying to log-in to my homepage and email:

"Right now, your browser's settings are configured to disable cookies and/or javascript. In order to access your account, you must change your browser's settings to accept both cookies AND javascript."

Specifically where do I go and how do I fix this?

Thanks, Marc

I received the following message from Excite when trying to log-in to my homepage and email: "Right now, your browser's settings are configured to disable cookies and/or javascript. In order to access your account, you must change your browser's settings to accept both cookies AND javascript." Specifically where do I go and how do I fix this? Thanks, Marc

Todas as respostas (4)

more options

Open up Firefox's options and head to the "Privacy" section. In the middle of that section there's a dropdown labelled "Firefox will". Make sure this is set to to "Remember history" to enable cookies.

If this option is already selected, or doing so doesn't solve your problem, let us know and we can dig a little deeper into Firefox's settings.

more options

You can also check if DOM Storage is enabled.

more options

Thanks for your assistance. It came back on its own. ML

more options

Thanks for your assistance. It came back on its own. ML