Join us and the lead editor of IRL, Mozilla's multi-award-winning podcast, for a behind-the-scenes look at the pod and to contribute your ideas for the next season, themed: "AI and ME." Mark your calendar and join our Community Call on Wednesday, Aug 7, 17:00–17:45 UTC. See you there!

Pesquisar no site de suporte

Evite golpes de suporte. Nunca pedimos que você ligue ou envie uma mensagem de texto para um número de telefone, ou compartilhe informações pessoais. Denuncie atividades suspeitas usando a opção “Denunciar abuso”.

Saiba mais

Esta discussão foi arquivada. Faça uma nova pergunta se precisa de ajuda.

Why do I get "not connected to Internet " when I try to move within a website?

  • 2 respostas
  • 1 tem este problema
  • 1 visualização
  • Última resposta de FredMcD

more options

I am using Verizon hotspot to connect my laptop with internet. Never had problems until IOS 8 came out. My laptop is XP but I don't want a new computer yet! Since I downloaded 8 on my phone my laptop does not work properly! I can get on various websites, but when I try to move within the website I receive on a large screen "no internet connection" but I am still connected to the internet. When I use my computer on a free wifi service I don't have this problem. What is going on? Help Me Please!!!

I am using Verizon hotspot to connect my laptop with internet. Never had problems until IOS 8 came out. My laptop is XP but I don't want a new computer yet! Since I downloaded 8 on my phone my laptop does not work properly! I can get on various websites, but when I try to move within the website I receive on a large screen "no internet connection" but I am still connected to the internet. When I use my computer on a free wifi service I don't have this problem. What is going on? Help Me Please!!!

Todas as respostas (2)

more options

Hello,

I am assuming you have tried with other browsers other than Firefox and experience the same issue? You might be able to get better support asking Apple support as it seems you are experiencing this due to iOS 8.

more options

Start Firefox in Safe Mode {web link} While you are in safe mode;

Type about:preferences#advanced<Enter> in the address bar.

Under Advanced, Select General. Look for and turn off Use Hardware Acceleration.

Poke around safe web sites. Are there any problems?

Then restart.


Some added toolbar and anti-virus add-ons are known to cause Firefox issues. Disable All of them.