Avatar for Username

Pesquisar no site de suporte

Evite golpes de suporte. Nunca pedimos que você ligue ou envie uma mensagem de texto para um número de telefone, ou compartilhe informações pessoais. Denuncie atividades suspeitas usando a opção “Denunciar abuso”.

Learn More

Esta discussão foi arquivada. Faça uma nova pergunta se precisa de ajuda.

i am trying to use an app that requires Firefox 4 or highter, but I have forefox 30.0, and it says it is up to date. Help!

simba18
simba18
more options

I am Timewarner cable, and trying to use their app in order to watch tv on my computer. (My cable box is broken) At timewarner cable, they say I need version 4 of firefox, but I have checked with my version and it says I am up to date, and it is version 30.0. What can I do? Thanks for your help!

I am Timewarner cable, and trying to use their app in order to watch tv on my computer. (My cable box is broken) At timewarner cable, they say I need version 4 of firefox, but I have checked with my version and it says I am up to date, and it is version 30.0. What can I do? Thanks for your help!

Todas as respostas (3)

christ1
christ1
  • Top 25 Contributor
more options

app that requires Firefox 4 or highter

Firefox 30 is higher than Firefox 4, so you're fine.

James
James
  • Top 25 Contributor
  • Moderator
more options

Firefox 4 was referring to the old 4.0 (four.zero) released back on March 2011 as the current version is Firefox 30.0 (thirty.zero) released June 10, 2014.

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 10 Contributor
more options

What happens when you try to watch the content?

Assuming that a plugin is used (Flash, Silverlight, QuickTime), check the address bar for the plugin notification icon, which looks like a piece of Lego then click that and confirm that the site is allowed to use it.