Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Avatar for Username

Przeszukaj pomoc

Unikaj oszustw związanych z pomocą.Nigdy nie będziemy prosić Cię o dzwonienie na numer telefonu, wysyłanie SMS-ów ani o udostępnianie danych osobowych. Zgłoś podejrzaną aktywność, korzystając z opcji „Zgłoś nadużycie”.

Learn More

Wątek został zarchiwizowany. Jeśli potrzebujesz pomocy, zadaj nowe pytanie.

Netflix won't work on Firefox, but works on IE

  • 2 odpowiedzi
  • 17 osób ma ten problem
  • 1 wyświetlenie
  • Ostatnia odpowiedź od Lowieee

fishnose
fishnose
more options

Today, while watching Netflix, a message popped up that said "Silverlight Instillation Program Error Code: 2014." The message says that in order to fix the problem, I need to uninstall and then reinstall Silverlight. I have done so multiple times, but Netflix still won't play. I tried to see if Netflix will play on IE, and it does, so I'm not really sure what my problem is.

I am running Firefox 15.0.1, Microsoft Silverlight 5 (5.1.10411.0), and Windows 7 (64-bit)

Today, while watching Netflix, a message popped up that said "Silverlight Instillation Program Error Code: 2014." The message says that in order to fix the problem, I need to uninstall and then reinstall Silverlight. I have done so multiple times, but Netflix still won't play. I tried to see if Netflix will play on IE, and it does, so I'm not really sure what my problem is. I am running Firefox 15.0.1, Microsoft Silverlight 5 (5.1.10411.0), and Windows 7 (64-bit)

Wszystkie odpowiedzi (2)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Try http://blogs.msdn.com/b/rpomeroy/archive/2008/06/10/how-to-manually-clean-up-a-bad-silverlight-installation.aspx

Lowieee
Lowieee
more options

I had this problem too. Here's a sure fix for MAC users:

  1. Access your hard drive (double click the hard drive icon in finder)
  2. Find the silverlight plugin (navigate to your Internet Plug-Ins directory: /Library/Internet Plug-Ins/)
  3. Remove the silverlight plugin (drag any of the following into your trash bin: 
       * Silverlight.plugin 
       * WPFe.plugin
  1. Empty your trash bin
  2. Go to www.microsoft.com/getsilverlight/ using your Firefox browser.
  3. Download and install silverlight
  4. Restart Firefox

ALL FIXED! :) What a relief. This was driving me crazy.