Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Avatar for Username

Przeszukaj pomoc

Unikaj oszustw związanych z pomocą.Nigdy nie będziemy prosić Cię o dzwonienie na numer telefonu, wysyłanie SMS-ów ani o udostępnianie danych osobowych. Zgłoś podejrzaną aktywność, korzystając z opcji „Zgłoś nadużycie”.

Learn More

Wątek został zarchiwizowany. Jeśli potrzebujesz pomocy, zadaj nowe pytanie.

I always get the message "Firefox is already running, but is not responding. To open a new window, you must first close the existing Firefox process, or restart your system." on terying to run firefox

  • 1 odpowiedź
  • 24 osoby mają ten problem
  • 2 wyświetlenia
  • Ostatnia odpowiedź od cor-el

MattWhite
MattWhite
more options

When I try to run Firefox I get the message "Firefox is already running, but is not responding. To open a new window, you must first close the existing Firefox process, or restart your system."

No copy of firefox is running as far as I can tell. Restart and restoring system to 10 days ago did not help.

Uninstalling and downloading a new copy - but to not avail.

When I try to run Firefox I get the message "Firefox is already running, but is not responding. To open a new window, you must first close the existing Firefox process, or restart your system." No copy of firefox is running as far as I can tell. Restart and restoring system to 10 days ago did not help. Uninstalling and downloading a new copy - but to not avail.

Wszystkie odpowiedzi (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

See:

Do you still have a default profile?
If not then delete the file profiles.ini to make Firefox create a new default profile.

  • C:\Documents and Settings\<user>\Application Data\Mozilla\Firefox\Profiles\<profile>\