Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Przeszukaj pomoc

Unikaj oszustw związanych z pomocą.Nigdy nie będziemy prosić Cię o dzwonienie na numer telefonu, wysyłanie SMS-ów ani o udostępnianie danych osobowych. Zgłoś podejrzaną aktywność, korzystając z opcji „Zgłoś nadużycie”.

Learn More

Lost all my bookmarks

  • 2 odpowiedzi
  • 2 osoby mają ten problem
  • 5 wyświetleń
  • Ostatnia odpowiedź od cherylcsc89

more options

Hi - after deleting then reinstalling Firefox on my ipad I found that all my bookmarks had disappeared. I’ve tried re-syncing bookmarks to no avail, and tried to follow instructions to find my profile (‘about:profiles’, enter) but just reverts back to the same page so can’t progress, tried settings/troubleshooting but no sign of my profile folder let alone ‘Application Basics’. Are my bookmarks permanently gone? Any advice would be much appreciated (I should say I’m not the most computer literate so very probably there’s something I’m not doing right!) - many thanks, Cheryl.

Hi - after deleting then reinstalling Firefox on my ipad I found that all my bookmarks had disappeared. I’ve tried re-syncing bookmarks to no avail, and tried to follow instructions to find my profile (‘about:profiles’, enter) but just reverts back to the same page so can’t progress, tried settings/troubleshooting but no sign of my profile folder let alone ‘Application Basics’. Are my bookmarks permanently gone? Any advice would be much appreciated (I should say I’m not the most computer literate so very probably there’s something I’m not doing right!) - many thanks, Cheryl.

Wszystkie odpowiedzi (2)

more options

Hi Cheryl

Do you have your bookmarks stored in Firefox on a different device?

Firefox Sync is designed to sync bookmarks to copies of Firefox on other devices and is not designed to be an online backup.

Pomocne?

more options

Hi Paul - no, my bookmarks were solely on the ipad. Thanks for the ‘syncing’ clarification which explains why trying that didn’t work!

Best regards, Cheryl

Pomocne?

Zadaj pytanie

Aby odpowiadać na posty, musisz zalogować się na swoje konto. Zadaj pytanie, jeśli nie masz jeszcze konta.