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Whole desktop goes black screen sometimes starting videos

  • 2 odpowiedzi
  • 0 osób ma ten problem
  • 2 wyświetlenia
  • Ostatnia odpowiedź od Fiaking

Fiaking
Fiaking
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Hello! I have used Firefox on and off so I don't have a time frame of when this would have started exactly, but I have had some random completely black screens on both of my monitors dating back to at least 2-3 weeks ago that can only be fixed by powering down the entire PC. I've reinstalled my (NVIDIA) GPU drivers, rearranged display-port cables and just about anything before finally finding a fix, switching to edge. So far I've gone a week without black screening when with Firefox I'd get around 4 give or take a week (some days getting to 3 alone). I don't know what could cause it but I have noticed it only happens when first starting a video. Mostly YouTube but other video sites seem to have also caused it occasionally, I would just like to know what could be causing this, as I do prefer Firefox vastly and would like to switch back as soon as I can.

Will provide anything else as necessary!

Hello! I have used Firefox on and off so I don't have a time frame of when this would have started exactly, but I have had some random completely black screens on both of my monitors dating back to at least 2-3 weeks ago that can only be fixed by powering down the entire PC. I've reinstalled my (NVIDIA) GPU drivers, rearranged display-port cables and just about anything before finally finding a fix, switching to edge. So far I've gone a week without black screening when with Firefox I'd get around 4 give or take a week (some days getting to 3 alone). I don't know what could cause it but I have noticed it only happens when first starting a video. Mostly YouTube but other video sites seem to have also caused it occasionally, I would just like to know what could be causing this, as I do prefer Firefox vastly and would like to switch back as soon as I can. Will provide anything else as necessary!

Wybrane rozwiązanie

Fiaking said
Mostly YouTube

It might help with youtube to install h264ify.

It shouldn't happen if you disable hardware acceleration. You can disable it just for video by going to about:config in the address bar and changing media.hardware-video-decoding.enabled to false then restarting the browser.

If you want to investigate further and get acceleration working, you can try disabling the following: 

media.wmf.low-latency.enabled
gfx.webrender.dcomp-video-overlay-win
media.wmf.zero-copy-nv12-texture
gfx.direct3d11.reuse-decoder-device
gfx.webrender.compositor
Przeczytaj tę odpowiedź w całym kontekście 👍 1

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zeroknight
zeroknight
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Wybrane rozwiązanie

Fiaking said
Mostly YouTube

It might help with youtube to install h264ify.

It shouldn't happen if you disable hardware acceleration. You can disable it just for video by going to about:config in the address bar and changing media.hardware-video-decoding.enabled to false then restarting the browser.

If you want to investigate further and get acceleration working, you can try disabling the following: 

media.wmf.low-latency.enabled
gfx.webrender.dcomp-video-overlay-win
media.wmf.zero-copy-nv12-texture
gfx.direct3d11.reuse-decoder-device
gfx.webrender.compositor
Fiaking
Fiaking Zadający pytanie
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Thanks for the fast reply, I'll try the bottom first. And just admit defeat and turn acceleration off if that doesn't work.