Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Przeszukaj pomoc

Unikaj oszustw związanych z pomocą.Nigdy nie będziemy prosić Cię o dzwonienie na numer telefonu, wysyłanie SMS-ów ani o udostępnianie danych osobowych. Zgłoś podejrzaną aktywność, korzystając z opcji „Zgłoś nadużycie”.

Learn More

Problem with European Patent Office (EPO) Smartcards

  • 2 odpowiedzi
  • 0 osób ma ten problem
  • 3 wyświetlenia
  • Ostatnia odpowiedź od it-technik

more options

Hello, we're happy firefox users within our patent attorneys' offices', but recently we have problems using our smartcards in firefox, especially for tasks to "renew" smartcards or other simple tasks which used to work with firefox. In Chrome or EDGE, we have no problems with this.

The problem is as follows (on a windows 10 based system) 1. Insert the smartcard 2. The cryptovision driver (version 8.0.12. 708) recognizes the smartcard 3. Call the url http://nrm2.epoline.org/myepoline/pcf/insertSCRenewal.html?siteLanguage=de 4. Firefox asks for the "certificate" (see screenshot) 5. After selecting the certificate, usually the PIN Input dialog form is displayed, but here nothing happens 6. After a while, you get an error that the url could not be loaded (timeout)

On this page https://login.epo.org/ and then "Anmeldung mit Smartcard" the login using the EPA Smartcard works as expected, the PIN input dialog shows up.

In earlier versions of firefox, the smartcards worked better. What is going wrong?

Hello, we're happy firefox users within our patent attorneys' offices', but recently we have problems using our smartcards in firefox, especially for tasks to "renew" smartcards or other simple tasks which used to work with firefox. In Chrome or EDGE, we have no problems with this. The problem is as follows (on a windows 10 based system) 1. Insert the smartcard 2. The cryptovision driver (version 8.0.12. 708) recognizes the smartcard 3. Call the url http://nrm2.epoline.org/myepoline/pcf/insertSCRenewal.html?siteLanguage=de 4. Firefox asks for the "certificate" (see screenshot) 5. After selecting the certificate, usually the PIN Input dialog form is displayed, but here nothing happens 6. After a while, you get an error that the url could not be loaded (timeout) On this page https://login.epo.org/ and then "Anmeldung mit Smartcard" the login using the EPA Smartcard works as expected, the PIN input dialog shows up. In earlier versions of firefox, the smartcards worked better. What is going wrong?
Załączone zrzuty ekranu

Zmodyfikowany przez it-technik w dniu

Wszystkie odpowiedzi (2)

more options

The error looks like this

more options

Certificate Selection Dialogbox