Avatar for Username

Przeszukaj pomoc

Unikaj oszustw związanych z pomocą.Nigdy nie będziemy prosić Cię o dzwonienie na numer telefonu, wysyłanie SMS-ów ani o udostępnianie danych osobowych. Zgłoś podejrzaną aktywność, korzystając z opcji „Zgłoś nadużycie”.

Więcej informacji

Wątek został zarchiwizowany. Jeśli potrzebujesz pomocy, zadaj nowe pytanie.

Importing a csv Address Book into Thunderbird doesn't woirk

  • 2 odpowiedzi
  • 0 osób ma ten problem
  • 3 wyświetlenia
  • Ostatnia odpowiedź od mburwen

mburwen
mburwen
more options

I am trying to move my email client from WLM to Thunderbird. I exported the address book from WLM to a csv file. The Thunderbird Import process fails. I have done this before without problems. Do I need to erase the existing Thunderbird address book before importing?

As it is I get the following message: "An error occurred importing addresses from text file."

I've examined the content of the exported file and it is correct. What could be happening?

I am trying to move my email client from WLM to Thunderbird. I exported the address book from WLM to a csv file. The Thunderbird Import process fails. I have done this before without problems. Do I need to erase the existing Thunderbird address book before importing? As it is I get the following message: "An error occurred importing addresses from text file." I've examined the content of the exported file and it is correct. What could be happening?

Wszystkie odpowiedzi (2)

Matt
Matt
  • Moderator
  • Top 10 Contributor
more options

Just try this. It is a guess based on years old issues. Open the CSV file in windows notepad. Click save as and ensure the "Encoding" is set to UTF-8 and see if that works.

mburwen
mburwen Zadający pytanie
more options

I solved the p0roblem by uninstalling/reinstalling Thunderbird. After reinstall, it worked as advertised.