Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Przeszukaj pomoc

Unikaj oszustw związanych z pomocą.Nigdy nie będziemy prosić Cię o dzwonienie na numer telefonu, wysyłanie SMS-ów ani o udostępnianie danych osobowych. Zgłoś podejrzaną aktywność, korzystając z opcji „Zgłoś nadużycie”.

Learn More

How do I get rid of an Invisible pop up box - sounds crazy ..., only shows outline, blocks my typing - pop up blocker doesn't get rid of it

more options

The OUTLINES of a pop up box, that's empty, shows up every time time I change pages. I can move it out of the way, but it continues to pop back up as soon as I try to type in another area of a web page, or open a new tab, or change websites.

The OUTLINES of a pop up box, that's empty, shows up every time time I change pages. I can move it out of the way, but it continues to pop back up as soon as I try to type in another area of a web page, or open a new tab, or change websites.

Wszystkie odpowiedzi (2)

more options

Hello Rowenaz, Can I suggest the Malwarebytes Extension: Malwarebytes Browser Extension

more options

Hi Rowenaz, that is very mysterious and annoying.

If you haven't already, could you test in Firefox's Safe Mode? In its Safe Mode, Firefox temporarily deactivates extensions, hardware acceleration, any userChrome.css/userContent.css files, and some other advanced features to help you assess whether these are causing the problem.

If Firefox is not running: Hold down the Shift key when starting Firefox. (On Mac, hold down the option/alt key instead of the Shift key.)

If Firefox is running: You can restart Firefox in Safe Mode using either:

  • "3-bar" menu button > "?" Help button > Restart with Add-ons Disabled
  • (menu bar) Help menu > Restart with Add-ons Disabled

and OK the restart.

Both scenarios: A small dialog should appear. Click "Start in Safe Mode" (not Refresh).

Any improvement?