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How can I get Firefox to work again?
About a week ago, I tried to open Firefox and all I got was a black top section and a white bottom section. I have tried uninstalling and reinstalling Firefox with no success.
Wszystkie odpowiedzi (1)
hello Glowboy, other users with this problem all had an embedded intel hd3000 graphics card with an old driver present. in case this also applies to you, here would be a link to update the driver, which in turn should also address the black firefox problem: https://downloadcenter.intel.com/Detail_Desc.aspx?DwnldID=23763 (for win7 32bit)
in case this doesn't solve the issue or does not apply to your system, start firefox into safemode by pressing the shift key while the application is launching & disable hardware acceleration in the firefox menu ≡ > options > advanced > general (that setting will take a restart of the browser to take effect).
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