Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Przeszukaj pomoc

Unikaj oszustw związanych z pomocą.Nigdy nie będziemy prosić Cię o dzwonienie na numer telefonu, wysyłanie SMS-ów ani o udostępnianie danych osobowych. Zgłoś podejrzaną aktywność, korzystając z opcji „Zgłoś nadużycie”.

Learn More

Have an add-on I can't uninstall

  • 1 odpowiedź
  • 1 osoba ma ten problem
  • 1 wyświetlenie
  • Ostatnia odpowiedź od Ryan Weaber

more options

Somehow this add-on has come on to my Firefox that alerts me to "good deals" whenever I'm shopping or even just browsing. I can't hover over a picture on a shop without it bothering me, and there's always a sidebar that's offering me "products" close to my "search". I can't find it in add-ons or extensions. How can I get this thing to just eff off?

Somehow this add-on has come on to my Firefox that alerts me to "good deals" whenever I'm shopping or even just browsing. I can't hover over a picture on a shop without it bothering me, and there's always a sidebar that's offering me "products" close to my "search". I can't find it in add-ons or extensions. How can I get this thing to just eff off?

Wybrane rozwiązanie

Hey bforbes2!


This is a program that is installed on your computer. Go into your Control Panel > Uninstall Program > And find the name of the add-on you cannot remove. Some programs have an enterprise policy installed. So it can't be removed by the browser. If the software is removed, it will remove from the browser.


Thanks!

Ryan Weaber Customer Support Agent

Przeczytaj tę odpowiedź w całym kontekście 👍 0

Wszystkie odpowiedzi (1)

more options

Wybrane rozwiązanie

Hey bforbes2!


This is a program that is installed on your computer. Go into your Control Panel > Uninstall Program > And find the name of the add-on you cannot remove. Some programs have an enterprise policy installed. So it can't be removed by the browser. If the software is removed, it will remove from the browser.


Thanks!

Ryan Weaber Customer Support Agent

Zmodyfikowany przez Ryan Weaber w dniu