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I have solved the problem by removing 2012 version 9 and installing an older version. When will it be safe to reinstall version 9 for windows 7 ???

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After installing the Firefox 2012 update on my Windows 7 laptop it keeps crashing even after several delete and reinstalls so I searched for an older version and that seems to work OK.

After installing the Firefox 2012 update on my Windows 7 laptop it keeps crashing even after several delete and reinstalls so I searched for an older version and that seems to work OK.

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Perform the suggestions mentioned in the following articles:

Check and tell if its working.

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