Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

After downloading a file, the downloads window pops up, but is always empty. the downloaded files are not visible.

more options

After downloading a file, the Downloads window pops up but it is always empty. The files downloaded are not visible on this window. In order to access them, they must be sought out via windows explorer. Any ideas? Thanks.

After downloading a file, the Downloads window pops up but it is always empty. The files downloaded are not visible on this window. In order to access them, they must be sought out via windows explorer. Any ideas? Thanks.

All Replies (1)

more options

Be sure Options > Privacy > "Remember download history" is checked.

If you want to retain download history, do not clear Download History when using Clear Recent History or "Clear history when Firefox closes" > Settings


If this reply solves your problem, please click "Solved It" next to this reply when signed-in to the forum.



Not related to your question, but...

You need to update some plug-ins: