Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

I have having trouble downloading citrix launch.ica files automatically.

more options

I am using a citrix logon to my work. When trying to logon to citrix applications I get a download prompt with launch.ica icons; however, my file will not open.

Any help is greatly appreciated.

I am using a citrix logon to my work. When trying to logon to citrix applications I get a download prompt with launch.ica icons; however, my file will not open. Any help is greatly appreciated.

All Replies (2)

more options

Have you installed the Citrix Web Client plugin?

You can either download it once logged into your work's Citrix Access Gateway or you can download from the Citrix Download page depending on which OS.

I had the same issue until I installed the plugin.

more options

I am using ff 5.1 since 2 days and i use citrix for my work. In this version citrix wil not open automaticly. In earlier versions never a problem.