Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Messages dissappear after one day in trash when set never to erase

more options

When deleting messages to Trash, these messages are gone after 1-day. I have checked the setting to never delete Trash, yet they are gone. Why?

When deleting messages to Trash, these messages are gone after 1-day. I have checked the setting to never delete Trash, yet they are gone. Why?

All Replies (1)

more options

Firefox doesn't do email, it's a web browser.

If you are using Firefox to access your mail, you are using "web-mail". You need to seek support from your service provider or a forum for that service.

If your problem is with Mozilla Thunderbird, see this forum for support. http://www.mozillamessaging.com/en-US/support/
or this one
http://forums.mozillazine.org/viewforum.php?f=39