Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Denne tråden ble arkivert. Still et nytt spørsmål dersom du trenger hjelp.

"OpenH264 Video Codec provided by Cisco Systems, Inc. will be installed shortly" but doesn't install

  • 2 svar
  • 1 har dette problemet
  • 1 view
  • Siste svar av cor-el

rachelhartstein
rachelhartstein
more options

I am trying to get Netflix to play on my new Macbook Air (M1). Not working. A little sleuthing led me to check about:addons, where I see this message "OpenH264 Video Codec provided by Cisco Systems, Inc. will be installed shortly." However, the installation is not happening. Help!

I am trying to get Netflix to play on my new Macbook Air (M1). Not working. A little sleuthing led me to check about:addons, where I see this message "OpenH264 Video Codec provided by Cisco Systems, Inc. will be installed shortly." However, the installation is not happening. Help!

Valgt løsning

Hi,

we're not using OpenH264 Video Codec for Netflix. Perhaps you have to install Rosetta. See Netflix, Hulu, Disney+ or Prime error after installing Firefox version 84 on Mac.

Les dette svaret i sammenhengen 👍 1

All Replies (2)

TyDraniu
TyDraniu
  • Top 10 Contributor
more options

Valgt løsning

Hi,

we're not using OpenH264 Video Codec for Netflix. Perhaps you have to install Rosetta. See Netflix, Hulu, Disney+ or Prime error after installing Firefox version 84 on Mac.

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Note that Netflix uses Widevine to play DRM protected videos.

Try to toggle DRM off/on to see if that makes Firefox (re)load DRM components.