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My firefox crashes when starting up.

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  • Siste svar av FredMcD

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Hi, I have a MacBook Pro running macOS 10.15 and when I go to open firefox I'm prompted with the crash splash screen. I've tried reinstalling firefox three times removing all firefox files from programs files but it still crashes. If anyone has any ideas I would greatly appreciate it. Thank you.

Hi, I have a MacBook Pro running macOS 10.15 and when I go to open firefox I'm prompted with the crash splash screen. I've tried reinstalling firefox three times removing all firefox files from programs files but it still crashes. If anyone has any ideas I would greatly appreciate it. Thank you.
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Are you using Mac beta?

I suspect you have the same problem as https://support.mozilla.org/en-US/questions/1265998