Join us and the lead editor of IRL, Mozilla's multi-award-winning podcast, for a behind-the-scenes look at the pod and to contribute your ideas for the next season, themed: "AI and ME." Mark your calendar and join our Community Call on Wednesday, Aug 7, 17:00–17:45 UTC. See you there!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

What was my syncing error?

more options

I installed MF on laptop A and attempted to sync on laptop B, but the password didn't work on B. I reset it, then the new one failed on A! Should I start from scratch? Thanks.

I installed MF on laptop A and attempted to sync on laptop B, but the password didn't work on B. I reset it, then the new one failed on A! Should I start from scratch? Thanks.

All Replies (1)

more options

If you reset your password, it makes sense you would need to log back in on your first system, but I don't understand why it didn't work. It's the same account...