Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

has anyone had a problem with blue/black screen and freezing with 44.0

  • 1 svar
  • 1 har dette problemet
  • 13 views
  • Siste svar av FredMcD

more options

Sometimes while on GSN or FB my screen just turns black,blue or white and firefox freezes. It did not happen with previous version of firefox. I am using windows7 professional.

Sometimes while on GSN or FB my screen just turns black,blue or white and firefox freezes. It did not happen with previous version of firefox. I am using windows7 professional.

All Replies (1)

more options

Start Firefox in Safe Mode {web Link} by holding down the <Shift>
(Mac=Options)
key, and then starting Firefox. Is the problem still there?


If you have problems with current Shockwave Flash plugin versions then check this:

  • see if there are updates for your graphics drivers

https://support.mozilla.org/kb/upgrade-graphics-drivers-use-hardware-acceleration

  • disable protected mode in the Flash plugin (Flash 11.3+ on Windows Vista and later)

https://forums.adobe.com/message/4468493#TemporaryWorkaround

  • disable hardware acceleration in the Flash plugin

https://forums.adobe.com/thread/891337 See also: