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Thunderbird email client will not send an email to my new charter.net server email. Says server times out????

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  • Siste svar av Matt

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Charter tested their server configuration on my lap top and it worked fine with another of my web based emails. They say problem is with thunderbird client.

Charter tested their server configuration on my lap top and it worked fine with another of my web based emails. They say problem is with thunderbird client.

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In order for us to better investigate this issue you need to add a little more non-personal information.

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