Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Denne tråden ble arkivert. Still et nytt spørsmål dersom du trenger hjelp.

Flash video is not playing, audio is fine

  • 4 svar
  • 9 har dette problemet
  • 4 views
  • Siste svar av yleichanok

yleichanok
yleichanok
more options

Flash video is not playing on my website, but I can hear the audio perfectly fine. The video player's interface is not visible either - blank space instead.

I'm using Windows 7, Firefox 42.0 (also tried 43.0), Adobe Flash 20.0.0.235. I've seen some similar questions here and here's what I've tried:

- restarting and reinstalling the browser;

- clearing cookies;

- using safe mode;

- disabling hardware acceleration.

Nothing helped. Is there anything else that can help?

Flash video is not playing on my website, but I can hear the audio perfectly fine. The video player's interface is not visible either - blank space instead. I'm using Windows 7, Firefox 42.0 (also tried 43.0), Adobe Flash 20.0.0.235. I've seen some similar questions here and here's what I've tried: - restarting and reinstalling the browser; - clearing cookies; - using safe mode; - disabling hardware acceleration. Nothing helped. Is there anything else that can help?

Endret av yleichanok

Valgt løsning

Ok, after digging deeper into my problem and testing in different environments I realized that it's not flash or firefox issue. The video player was inside of a bootstrap modal and this one - http://stackoverflow.com/questions/23709700/embed-tag-inside-bootstrap-modal-not-visible-in-firefox - helped me.

Les dette svaret i sammenhengen 👍 1

All Replies (4)

guigs
guigs
more options

Please update to the most recent version of Firefox:

yleichanok
yleichanok Eieren av spørsmålet
more options

Updated FF to 43.0, it didn't help.

guigs
guigs
more options

Do you have an example, that would help test the format or get an example into a bug with Adobe or bugzilla once we figure out which one :-)

yleichanok
yleichanok Eieren av spørsmålet
more options

Valgt løsning

Ok, after digging deeper into my problem and testing in different environments I realized that it's not flash or firefox issue. The video player was inside of a bootstrap modal and this one - http://stackoverflow.com/questions/23709700/embed-tag-inside-bootstrap-modal-not-visible-in-firefox - helped me.