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Configuration could not be verified--is the username or password wrong?

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I'm attempting to connect my webmail account (not GMail) to Thunderbird with the configurations that my webmail gave me to input. However, I keep getting this when I'm done:

Configuration could not be verified--is the username or password wrong?

I KNOW for a fact that I'm using the right username and password, as I can login through the web interface with the same.

Suggestions?

I'm attempting to connect my webmail account (not GMail) to Thunderbird with the configurations that my webmail gave me to input. However, I keep getting this when I'm done: Configuration could not be verified--is the username or password wrong? I KNOW for a fact that I'm using the right username and password, as I can login through the web interface with the same. Suggestions?

All Replies (1)

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Hello amk23 If u are very sure that u are entering your details(User name in its right format) correctly than see if you are trying to log in simultaneously from multiple device . If the problem still persists than u can try the following steps- 1) Go to Google Security settings under account permission. 2) Enable Access to less secure apps.