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Why has my received messages lost their content?

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Several of my already read, and some new ones, has lost their content as in empty, and some has the wrong sender due to content. Some has very strange text. This all happened during this weekend, and I have noted there was an update then.

Several of my already read, and some new ones, has lost their content as in empty, and some has the wrong sender due to content. Some has very strange text. This all happened during this weekend, and I have noted there was an update then.

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Well, all my 600 or so, saved e-mails are now sadly gone, so I guess my problem just changed direction. I´m still interested in WHY this happened though. Any connection to the latest update?

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It is usually related to poorly maintained folders. Sometimes it is because of antivirus software getting involved where it does not belong and corrupting the files.

I hope you read the linked article to help prevent problems in the future.

Using the Inbox for long term storage is not a good plan.