Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Denne tråden ble arkivert. Still et nytt spørsmål dersom du trenger hjelp.

I cannot sync . Always tells me my email or password is no good

  • 1 svar
  • 5 har dette problemet
  • 4 views
  • Siste svar av guigs

Francinewoodfine41
Francinewoodfine41
more options

Always tells me my email or password is incorrect

Always tells me my email or password is incorrect

All Replies (1)

guigs
guigs
more options

Franciewoodfine41, Thank you for your question. I understand that the email and password are not working. First disconnect the account from the device and try to login from accounts.firefox.com.

If this still gives you an error, please reset your password and reconnect the devices.