Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Why can't a computer with "Window 7 Starter" download an update for Mozilla Firefox?

  • 1 svar
  • 3 har dette problemet
  • 3 views
  • Siste svar av CoryMH

more options

When Mozilla Firefox on my Asus Eee PC with Windows 7 Starter wants to update to Firefox 38.1.1 and I allow it to go ahead a windows opens as a Software update and has a blank window with two active buttons 'Finish' and Cancel' and then just sits there doing nothing for hours. Has support for Windows 7 Starter? if so how do I get an update on my operating programme?????

When Mozilla Firefox on my Asus Eee PC with Windows 7 Starter wants to update to Firefox 38.1.1 and I allow it to go ahead a windows opens as a Software update and has a blank window with two active buttons 'Finish' and Cancel' and then just sits there doing nothing for hours. Has support for Windows 7 Starter? if so how do I get an update on my operating programme?????

All Replies (1)

more options

Hello,

Did you mean Firefox version 33.1.1 (current stable release)? Currently there is no version 38.1.1.

Try downloading a new copy of Firefox at:

Some pop ups are advertisements that are misleading you into downloading a malicious copy of the installer. If this pop up only appears when browsing certain sites, consider using an adblocker such as Adblock Plus. You can always update your Firefox by going to:

  • Help (or New Fx Menu > Help-29) > About Firefox