I was given a great answer that resolved my issue with Flash Player for Firefox. I then clicked the tab named 'mark it as solved'. The error message is: +++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++ An Error Occurred Oh, no! It looks like an unexpected error occurred. We've already notified the site administrators. Please try again now, or in a few minutes. ++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++ I tried many times and the error does not go away. Is there a fix in the works for this? Thank you and also thank you to all that have replied to my other questions. I am new to Firefox and I find that the support answers are actually great. I prefer Firefox now over other browsers. But, as I come up against errors or uncertanties, I like the fact that I can ask questions in a simple manner...unlike other web browser support. Great job.