Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

The Add Exceptions box does not open?

  • 3 svar
  • 1 har dette problemet
  • 1 view
  • Siste svar av FredMcD

more options

When trying to add an exception nothing happens when I click the Add Exceptions, no dialog box appears.

When trying to add an exception nothing happens when I click the Add Exceptions, no dialog box appears.

All Replies (3)

more options

You need to uninstall and reinstall the Firefox

more options

This did not solve the problem, the same thing occurs.

more options

Start Firefox in Safe Mode {web link} While you are in safe mode; Press the <Alt> or <F10> key to bring up the tool bar.. Then Tools > Options > Advanced > General. Look for and turn off Use Hardware Acceleration.

Poke around safe web sites and see if there is still a problem. Then restart.