Avatar for Username

Zoeken in Support

Vermijd ondersteuningsscams. We zullen u nooit vragen een telefoonnummer te bellen, er een sms naar te sturen of persoonlijke gegevens te delen. Meld verdachte activiteit met de optie ‘Misbruik melden’.

Meer info

Deze conversatie is gearchiveerd. Stel een nieuwe vraag als u hulp nodig hebt.

on my website, shoeking.ca , the shopping cart does not work even though it functions perfectly on IE.

  • 1 antwoord
  • 1 heeft dit probleem
  • 6 weergaven
  • Laatste antwoord van cor-el

shoeking
shoeking
more options

Specifically, the products wanted appear in the shopcart but the shopcart becomes empty when the checkout page comes up (that is the contents of the shopping cart do not transfer to the checkout page). This issue does not occur when using internet explorer. Out of 12 different browsers about half behave as IE (they function OK) and the other half behave as Firefox. This problem is easily reproducible on my website http://shoeking.ca

Specifically, the products wanted appear in the shopcart but the shopcart becomes empty when the checkout page comes up (that is the contents of the shopping cart do not transfer to the checkout page). This issue does not occur when using internet explorer. Out of 12 different browsers about half behave as IE (they function OK) and the other half behave as Firefox. This problem is easily reproducible on my website http://shoeking.ca

Alle antwoorden (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Firefox doesn't send the cookies to the checkout page and that causes the shopcart to be empty.
This is probably a cross domain issue or switching from an open (insecure) http connection to a secure https connection.
I do not know what is wrong in this case.