Avatar for Username

Zoeken in Support

Vermijd ondersteuningsscams. We zullen u nooit vragen een telefoonnummer te bellen, er een sms naar te sturen of persoonlijke gegevens te delen. Meld verdachte activiteit met de optie ‘Misbruik melden’.

Meer info

Deze conversatie is gearchiveerd. Stel een nieuwe vraag als u hulp nodig hebt.

why does the first half inch of browzer screen remain inoperative. cannot click on and operate features

  • 2 antwoorden
  • 2 hebben dit probleem
  • 1 weergave
  • Laatste antwoord van dennispau1

dennispau1
dennispau1
more options

any screen which has an operable function within1.25cm from the top of the browser window is inoperable. meaning that I cannot log on or select any other function

any screen which has an operable function within1.25cm from the top of the browser window is inoperable. meaning that I cannot log on or select any other function

Alle antwoorden (2)

philipp
philipp
  • Moderator
more options

hello, can you try to replicate this behaviour when you launch firefox in safe mode once? if not, maybe an addon like an outdated toolbar is interfering here...

Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems

dennispau1
dennispau1 Vraageigenaar
more options

By trial and error I found that the Yahoo toolbar was the cause of the problem. All now working fine