Avatar for Username

Zoeken in Support

Vermijd ondersteuningsscams. We zullen u nooit vragen een telefoonnummer te bellen, er een sms naar te sturen of persoonlijke gegevens te delen. Meld verdachte activiteit met de optie ‘Misbruik melden’.

Meer info

Deze conversatie is gearchiveerd. Stel een nieuwe vraag als u hulp nodig hebt.

i'm having an issue that a particular web page, one from my internet service provider, keeps popping up when i enter a new address. ideas how to fix?

  • 1 antwoord
  • 3 hebben dit probleem
  • 1 weergave
  • Laatste antwoord van dumdidadida

karaamunro
karaamunro
more options

this page, http://www.rogers.com/web/Rogers.portal, keeps popping up everytime i try to surf the net by putting in a new address ie. facebook.com. instead, it goes to the rogers page. i tried to uninstall and reinstall mozilla and it didn't fix the problem. rogers said it's not there fault. i also tried to clear the history and that didn't work. Ideas?

this page, http://www.rogers.com/web/Rogers.portal, keeps popping up everytime i try to surf the net by putting in a new address ie. facebook.com. instead, it goes to the rogers page. i tried to uninstall and reinstall mozilla and it didn't fix the problem. rogers said it's not there fault. i also tried to clear the history and that didn't work. Ideas?

Alle antwoorden (1)

dumdidadida
dumdidadida
more options

Hi,

You can try to Clear Now the Cache and Cookies in Tools (Alt + T) > Clear Recent History. You can also temporarily try the Firefox will: Remember History setting in Tools (Alt + T) > Options > Privacy.

If the problem persists, you could also consider to Reset Firefox via Help (Alt + H) > Troubleshooting Information to overcome most common problems.