Join us and the lead editor of IRL, Mozilla's multi-award-winning podcast, for a behind-the-scenes look at the pod and to contribute your ideas for the next season, themed: "AI and ME." Mark your calendar and join our Community Call on Wednesday, Aug 7, 17:00–17:45 UTC. See you there!

Zoeken in Support

Vermijd ondersteuningsscams. We zullen u nooit vragen een telefoonnummer te bellen, er een sms naar te sturen of persoonlijke gegevens te delen. Meld verdachte activiteit met de optie ‘Misbruik melden’.

Meer info

Deze conversatie is gearchiveerd. Stel een nieuwe vraag als u hulp nodig hebt.

Every once in a while, a black box will cover the windows minimize, maximize, and close buttons, and then I can't minimize firefox quickly or easily.

  • 1 antwoord
  • 1 heeft dit probleem
  • 17 weergaven
  • Laatste antwoord van the-edmeister

more options

After a bunch of browsing, a black window takes over the windows caption bar and covers the minimize, maximize, and close buttons. When this happens, I can't close firefox except by accessing the firefox menu. And there is no way to minimize or maximize the window.

After a bunch of browsing, a black window takes over the windows caption bar and covers the minimize, maximize, and close buttons. When this happens, I can't close firefox except by accessing the firefox menu. And there is no way to minimize or maximize the window.

Alle antwoorden (1)

more options

Try the Firefox SafeMode to see how it works there.
A troubleshooting mode, which disables most Add-ons.
(If you're not using it, switch to the Default Theme.)

  • You can open the Firefox 4.0+ SafeMode by holding the Shft key when you use the Firefox desktop or Start menu shortcut.
  • Or use the Help menu item, click on Restart with Add-ons Disabled... while Firefox is running.

Don't select anything right now, just use "Continue in SafeMode."

To exit the Firefox Safe Mode, just close Firefox and wait a few seconds before using the Firefox shortcut (without the Shft key) to open it again.

If it is good in the Firefox SafeMode, your problem is probably caused by an extension, and you need to figure out which one.
http://support.mozilla.com/en-US/kb/troubleshooting+extensions+and+themes

When you figure out what is causing that, please let us know. It might help other user's who have that problem.