Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Avatar for Username

Zoeken in Support

Vermijd ondersteuningsscams. We zullen u nooit vragen een telefoonnummer te bellen, er een sms naar te sturen of persoonlijke gegevens te delen. Meld verdachte activiteit met de optie ‘Misbruik melden’.

Learn More

Deze conversatie is gearchiveerd. Stel een nieuwe vraag als u hulp nodig hebt.

New version not installing

  • 1 antwoord
  • 1 heeft dit probleem
  • 9 weergaven
  • Laatste antwoord van the-edmeister

datruzrk
datruzrk
more options
  • browser says to update to new version.
  • click on download.
  • download is shown.
  • download window shows nothing after download progress bar is finished.
  • close and open browser and the version is still old and the update warning is still showing.
*browser says to update to new version. *click on download. *download is shown. *download window shows nothing after download progress bar is finished. *close and open browser and the version is still old and the update warning is still showing.

Alle antwoorden (1)

the-edmeister
the-edmeister
  • Moderator
more options

Try turning off your Anti-Virus application only long enough to download the new version of Firefox. Once you have it downloaded, you'll need to install it.
https://support.mozilla.com/en-US/kb/Installing+Firefox+on+Windows

When you are 5 versions behind, there is no automatic upgrade / installation, it has to be done manually.