Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Avatar for Username

Zoeken in Support

Vermijd ondersteuningsscams. We zullen u nooit vragen een telefoonnummer te bellen, er een sms naar te sturen of persoonlijke gegevens te delen. Meld verdachte activiteit met de optie ‘Misbruik melden’.

Learn More

Deze conversatie is gearchiveerd. Stel een nieuwe vraag als u hulp nodig hebt.

Adobe plugin freezes screen

  • 1 antwoord
  • 30 hebben dit probleem
  • 12 weergaven
  • Laatste antwoord van MrKoffee

MaddieG
MaddieG
more options

I have the Adobe Reader plugin, but every time I view a PDF, my screen freezes. I'm not able to do anything until I close the PDF. is this a common problem? Is there another PDF reader plugin that is better and doesn't have this problem? As a writer, I really need to be able to access other tabs when I have a PDF open.

I have the Adobe Reader plugin, but every time I view a PDF, my screen freezes. I'm not able to do anything until I close the PDF. is this a common problem? Is there another PDF reader plugin that is better and doesn't have this problem? As a writer, I really need to be able to access other tabs when I have a PDF open.

Alle antwoorden (1)

MrKoffee
MrKoffee
more options

I had this same problem on two different machines using Firefox 4.0. The fix, for me, was to go to the add-ons and disable the adobe 10.0.1.434 plugin. Then go to adobe.com and download Adobe Reader X (10.0.1 at 46.29 MB). Close Firefox and install the reader. I then started Firefox back up and re-enabled the 10.0.1.434 plugin. I can now type in both the address bar and the search bar while a PDF file is being viewed in the browser.

Not sure if disabling the 10.0.1.434 plugin is necessary before installing Reader X (10.0.1 ) but these are the steps I took on two different machines and they both now work properly now.